The Boise TurnTea

Can you imagine handing over your nestegg to a stranger? Would you give your financial account info to just anyone? Well- did you know that in the State of Idaho, there are no education or licensing requirements to becoming a property manager? Would you deliberately leave your investments in the hands of an untrained, inexperienced manager calling themselves a professional just because they hung a shingle? What can you do to ensure that the team looking after your assets is actually qualified and trustworthy to do so? Here at Boise TurnKey, we require our team to go above and beyond, instead of just punching a time card. Here are just a few ways that we raise the bar for our industry and provide education significantly above the bare minimums.

Boise TurnKey Property Management requires all members of our team to become NARPM members (National Association of Residential Property Managers) within the first week of training. Our entire team are members of both the local Southwest Idaho chapter, and also the National chapter. In order to call ourselves NARPM managers, we are held to higher ethical standards. We have adopted accounting standards approved on a national level. We attend monthly meetings locally where we learn about Idaho specific trends and issues, and are briefed on legislative issues locally and nationally. Members have access to a plethora of webinars and live classes on topics ranging from maintenance basics to office organization. If you hire a NARPM member, you can be assured that they're being held to higher industry standards.

Our management team has mandatory attendance requirements for the annual yearly Fair Housing Conference in town, held by the IAA. This affords our team the opportunity to learn from representatives of both the legal field and personnel from HUD and local housing organizations. We learn everything from legalities around how to accurately screen emotional support animals and what documentation to require, to best practices in establishing housing capacity, or how to avoid discrimination claims when answering calls about accessing an open house.

Our Leadership team attends a national summit for broker/owners every year. At this conference, we are able to work on the business- not just in the business- to ensure we provide the best products and services we can for our clients, residents, and vendors alike. This year, we heard from and met one of the biggest contributors on Bigger Pockets- David Greene, as well as rubbed shoulders with Marc Cunningham- a 30 year industry veteran who also coaches property managers and teams.

Once a month, our entire company brings together both the real estate and management branches to provide "Lunch and Learn" opportunities. We host guest speakers like appraisers, lawyers, inspectors, Title company representatives, lenders, etc., to help answer our burning questions and also provide guidance as to how they participate in our industry.

Our team participates in quarterly book studies! We use guiding questions to examine our policies, procedures, habits and communications- and how we can continue to improve. Past titles include but are not limited to Atomic Habits (by James Clear), The ONE Thing (Keller/Papasan), The Go-Giver (Bob Burg and John David Mann), Never Split the Difference (Chris Voss) and Bluefishing (Steve Sims).

Opportunities to learn are everywhere- and even the most experienced manager on our team can and will continue to seek knowledge and information regularly. Boise TurnKey Property Management will never stop improving, stretching, and gaining knowledge and skills to improve both your client and resident experiences, as well as elevating the business and industry in general!